Wealth Management Process

We have designed our wealth management process with the client at the centre of our offering. Opposed to an inflexible, factory approach, it’s a consultative process and a client-centric approach, which puts the client requirements centre-stage.

Fact find

The starting point in our process is to create a profile of you, covering your personal details, current financial situation and family circumstances.

Its more than just a faceless questionnaire. It's a simple discussion where we do more listening than talking. We work on the premise that the more detail we get in the beginning, the better our understanding of your requirements which will enable us to stay relevant and deliver genuine added value going forward.

As a part of the process, we promise total confidentiality to the client by signing a non-disclosure agreement with the client.

Investment Strategy

A clear understanding of your investment objectives and risk tolerance is at the core of our investment process.

How could we possibly make responsible and suitable investment recommendations for anyone without fully understanding the context? This is probably the most unglamorous stage of the process, but it may also be the most important. We aim to generate a clear statement of your investment objectives which in turn leads to an equally clear definition of the asset allocation/investment strategy to be pursued. At this stage, we also agree the broad parameters by which our relationship will be governed (i.e. restrictions, limitations, service level, costs). We educate you regarding the tradeoffs between risk and reward, the investment environment and the forces that may impact on your investments.

Asset Allocation

This stage of the process is all about getting the balance right.

We also spend time considering the most appropriate levels of asset classes (equities, bonds, property, cash, etc.) and the level of diversification for each individual investor. These key issues are central to meeting the individual's investment objectives. Suggesting different weightings and types of assets to individual clients to customize according to their requirements, is the most important facet of Daksh’s strategy. Knowing this business for years together, we provide a clear perspective on the relation of the returns and risks related to investing in different asset classes.

Structuring Implementation

Once the investment strategy and asset allocation have been agreed, we then need to consider the implementation process.

We offer a number of implementation structures, associated costs and service levels which can facilitate the varying requirements of each client.

1. The Advisory structure requires you to decide on which assets to hold; we advise but ultimately, you decide.
2. The Discretionary structure, is where we clearly agree and document all the "ground rules" and investment parameters in advance. Following that, we simply get on with the job of managing the portfolio. This, of course, does not mean that you cannot have an ongoing input to decisions (of course you can, its your money and we never forget that). However, this structure does ensure that your portfolio continues to be actively managed (in line with the pre-agreed mandate) even though you might be busy, travelling or on holiday.

The discretionary option is also very suitable for inexperienced investors who have neither the confidence nor knowledge to get involved in day to day decision making. An experienced and qualified professional will take responsibility for all of that and relieve you of all the day to day hassles.

Communication

Communication is a hugely important aspect of the client-wealth manager relationship.

So how exactly do we interact? Clearly with such a range of different clients, communication approach also needs to be customized. Some clients want lots of interaction and some want very little. Some prefer emails and some prefer to chat on weekends.Our job is to make judgements on what level of communication you need and how best to deliver it to you. This communication can take the form of face-to-face meetings, phone calls, emails etc. We also try to send any relevant research work and information to clients.

Our ongoing review process will hopefully ensure that we always stay on the same wavelength.

Review and Monitoring

If there's one thing we feel is vital to ensure a positive and enduring relationship, it is regular face-to-face meetings.

We aim to conduct a thorough review with you where we review all aspects of the portfolio performance versus objectives at least once a quarter. We review all elements of our service provision from the portfolio to the advice and communication to the administration and reporting. Most importantly, we want to ensure that each client is satisfied with every aspect of our service and take on board your thoughts on how we can improve our service to you. We are always open to constructive criticism.

This regular review might indicate that we need to refine our investment strategy for you going forward. This is determined through a reassessment of your future income and capital needs, identifying changes in your risk tolerance, investment preferences or indeed market conditions.